Job Description:

Job ID: 532213

Arizona Department of Education

The Arizona Department of Education is a service organization

committed to raising academic outcomes and empowering parents.

Evaluator Specialist

Job Location:

Certification Unit

Phoenix Location

Posting Details:

Salary: $ 59,000 - $62,000

 Grade: 21

 Closing Date: 03/09/2025

Job Summary:

·         The Education Program Specialist will review and evaluate applications, official documents, and records to determine if applicants meet state requirements for all certificates and endorsements.  The position is responsible for issuing or denying teacher and administrator certifications and endorsements as well as completing other services such as renewals, extensions, name changes, re-evaluations and duplicates based on proper evaluations. 

·         Occasional in-state and rare out-of-state travel is/may be required for this position.

The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs).  Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.

Job Duties:

• Receive, evaluate, and process all applications through careful analysis of college transcripts and any accompanying documents to determine if the applicant meets the necessary requirements to obtain or maintain an Arizona Certificate and/or Endorsement
• Identify deficiencies and provide technical assistance regarding certification requirements
• Issue certificates or denials with a thorough written evaluation to applicants through use of the certification system
• Provide technical assistance regarding certification requirements, the website, and the certification system to applicants by way of telephone, written correspondence, customer service counter
• Collaborate and review appropriate documents to remain current on the educational status, rules and regulations, Title 15, and State Board of Education rules and regulations to assist in providing assistance regarding certification requirements
• Coordinate and execute on-site certification workshops with school districts around the state.  These workshops include informational presentations to teachers and district officials on all the aspects of certification as well as the issuance of certificates to teachers and administrators
• Train and support current and new staff members on certification rules and procedures for evaluating and processing applications

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Arizona Revised Statutes, Title 15; Arizona State Board of Education Rules and Regulations relative to certification of educators in Arizona
• Policies and procedures recorded in the AZ State Personnel Manual
• Purpose, functions, and responsibilities of each subdivision of the Certification Unit, including branch offices; computer adaptations and applications to the certification process
• The K-12 Education system including educator roles and common practices
• State education institutions course offerings that satisfy requirements for certification and professional experience related to certification
• Every Student Succeeds Act (ESSA) of 2015
• Professional qualifications needed to be considered appropriately certified 
• Understanding of adult presentation pedagogy to present certification requirements to LEAs
• A Bachelor’s degree in Education or a related field, or equivalent experience to substitute for the degree, is required

Skills in:

• Consistently demonstrate a high level of attention to detail
• Customer service including outstanding telephone and evaluative skills
• Interpersonal skills that include active listening and positive verbal and written communication
• Multi-tasking and prioritizing
• Intermediate skill in using Microsoft Outlook, Word, and Excel, and the internet

Ability to:

• Interpret state rules and regulations pertaining to educator certification
• Respond to inquiries from the general public, assess the request, and make decisions in accordance with Arizona Statute and State Board Rule
• Appropriately address difficult constituent concerns and diffuse complicated situations 
• Present information to applicants/educators in a clear precise manner
• Work collaboratively with co-workers and colleagues of various professional backgrounds
• Work and operate successfully in a strong team environment 
• Adjust to changing conditions or priorities
• Follow protocol and instructions efficiently and effectively while managing multiple tasks
• Work reliably and predictably without close supervision

Selective Preferences:

Preference will be given to those applicants with:

• Experience working in a high-demand environment.
• Successful experience as an educator in K-12 education
• Knowledge of A.R.S Title 15; Board rule; other states’ professional education programs and certifications

Pre-Employment Requirements:

• Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
• If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Driver’s License Requirements.
• All employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Retirement:

You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

·         Affordable medical, dental, life, and short-term disability insurance plans

·         Top-ranked retirement and long-term disability plans

·         10 paid holidays per year

·         Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

·         Sick time accrued at 3.70 hours bi-weekly

·         Deferred compensation plan

·         Wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.  Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov.  Requests should be made as early as possible to allow sufficient time to arrange the accommodation. 

To submit your resume, click the "APPLY NOW" button below.

Having trouble applying for this position?

Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.

Job ID: 532213- Job Closing Date - 03/09/2025 - o Visit https://state-of-arizona.career-pages.com/home o Click on Current Openings o Select Department of Education from the Department drop down list o Click on desired position o Click Apply Now - Salary Range - $59,000 - $62,000